Your Online Family Clinic
Video Consultations, Prescriptions, Medical Certificates, Referrals and more
Reviews
Online Doctors 24/7 in Australia
For All Your Medical Needs
How it works
1
Book
Choose a service and book an appointment.
2
Chat
Chat with our doctor online on any of the popular platforms.
3
Done
Your requests will be delivered to you automatically.
Featured in
We treat many common health issues
Application Features
One account to manage your whole family.
Interactive workflow to analyse your condition.
A detailed history of all the services you have availed.
Invoices billing for each provided service.
All your services easily accessible in the same place.
Regular updates on any appointments, and any upcoming features.
Benefits of using
Open Day & Night
7 Days a Week.
Save Time
No need to leave your bed and wait in lines.
Save Money
Save money with no need to visit Medical Center or GP.
Registered Doctors
AHPRA registered, fully qualified, insured and experienced Doctors.
Immediate Service
Our Doctors endeavour to provide service on high priority.
Electronic & Online
Almost paperless with documents available via Web & Mobile.
Safe & Secure Service
Your information is in safe hands.
Safe Payments
Safe & Secure Payment Powered By ANZ.
Get Services through our Mobile App
Prime Medic provides a quick & convenient way to reach a Professional Australian Doctor from your home 24/7.
Visit the App Store for iOS or Google Play Store for Android to download the free Prime Medic App.
Open the Mobile Camera App, point it at QR code for 2 seconds, Simple! OR tap the button below if you are on a mobile device.
Frequently Asked Questions
What is Prime Medic?
Prime Medic is an online healthcare platform that gives patients the ability to access medical advice and to receive Repeat PrimeScript by email. To access our service, patients must first create an account by signing up. From here, you will have full access to the services we provide, including an online, face to face video consultation with a doctor from our team. This is designed to provide convenience and peace of mind to millions of patients across Australia. We understand that it is not always possible for you to go to your local doctor's surgery, and we believe that this should not mean that you have to miss out on the care you need. With our accessible online platform, you don't have to.
Is my consultation covered by Medicare?
Yes, we do have some doctors who are able to bulk bill patients (Appointments may be limited). Please call us or speak to the support agent for more details.
Can I access Prime Medic while I am overseas?
No, it is unlawful for us to offer our online consultations to patients who are not currently within Australia. This is the case even if you are a full Australian citizen.
Can I access Prime Medic if I am not Australian?
Yes. Our service is offered to everyone in Australia, regardless of citizenship or visa type. As long as you are in Australia at the time of the consultation, you can use our online service.
When can I access a video consultation?
Our service is available around the clock, every day, any time in the year.