Australian owned - AHPRA registered

How Prime Medic Works Healthcare, Simplified from Sign Up to Consultation

Getting medical help shouldn't mean waiting rooms or wasted time. With Prime Medic, you sign up, book a consultation, and connect with an AHPRA-registered doctor from your phone or computer - with certificates, scripts, or referrals issued digitally when clinically appropriate.

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Who Can Access Prime Medic?

Prime Medic services are available to anyone in Australia. This includes citizens, residents, students, and visitors.

Unfortunately, we can't offer consultations to users living outside the country during their appointment, even if they are Australians.

If you're in Australia, you can use our services anytime. Just have a stable internet connection and a smartphone, tablet, or computer.

Step-by-Step: How to Use Prime Medic

Sign Up and Create Your Profile

Sign up on our platform and fill in your basic details. Share your medical history. This helps our doctors customize your care to fit your health needs.

Book the Service You Need

Choose from GP consultations, medical certificates, prescriptions, referrals, or carer's certificates. Answer a few questions and pick an available time slot.

Attend Your Consultation

Log in to your Prime Medic account at your appointment time. Then, click the secure link to meet with an Australian medical professional face-to-face.